Legal

Terms of Service

EFFECTIVE AUGUST 2026 · PRACTICERATES, A PRODUCT OF INTELLI-HEALTHCARE LLC (ILLINOIS)

1. What PracticeRates is

PracticeRates analyzes insurers' publicly published Transparency in Coverage files and turns them into market-rate reports and negotiation materials for behavioral-health practices. By purchasing or using the service you agree to these terms.

2. What it is not

Market information, not advice. Reports describe markets in ranges and medians. They are not legal, billing, contracting, or financial advice, and no negotiation outcome is promised or implied. You remain responsible for your own contracts. PracticeRates is independent and not affiliated with, or endorsed by, any insurer.

3. Data and accuracy

Figures come from insurers' own public regulatory disclosures, cleaned and confidence-graded as described on our methodology page. Source files contain errors we cannot always detect; where our confidence is low we say so rather than guess. If a figure we report with high confidence is contradicted by your own verified contracted rate, tell us; see the refund policy below.

4. Purchases and refunds

5. Acceptable use

Reports are licensed to your practice for its own negotiations. Don't resell, republish, or redistribute them outside your organization, and don't use the service to fix prices with competing practices. Benchmarking your own position against public market data is lawful; coordinating rates with competitors is not.

6. No patient data

The service neither needs nor accepts protected health information. Source files contain none, and you should never send us any.

7. Liability

To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential damages, including outcomes of negotiations you conduct.

8. Changes

We may update these terms; material changes will be posted here with a new effective date. Illinois law governs.

9. Contact

Questions, cancellations, refunds: admin@intelli-healthcare.com.