No patient data, ever. Our source files are insurers' public rate disclosures; they contain no patient information, and our service has no reason to receive any. Please never send us protected health information.
To build and deliver your reports, provide support, improve the service, and send you what you asked for (a purchased campaign, a waitlist notification). We don't sell your data, and we don't share your practice's rates or negotiation materials with anyone else, including other customers.
Only with the processors that make the service run (payment: Stripe; hosting and email infrastructure), each limited to its role, and where the law requires disclosure.
We keep account and purchase records for as long as you're a customer plus what tax law requires. Email [SUPPORT-EMAIL] to have your data deleted; we confirm when it's done.
Material changes will be posted here with a new effective date. Questions: [SUPPORT-EMAIL].